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Credentials and Evaluation

Contact Us

Is your email address verified and up-to-date?

When reaching out to us about your unique student record, please make sure you use the verified email address listed in your ctcLink account! See our Privacy and Security section below for more information.

Department Contact Information

Have additional questions? Experiencing a graduation or transfer credit error? Reach out to us!

E-Mail: credentials@edmonds.edu

NOTE: Please include this department email address on all emails, even when working with a specific team member. Do not use evaluations@edcc.edu; this is an automated-system email, and your message may be slow to reach us.

Include the following information in your email to us:

  • ctcLink ID#
  • Name
  • Your Academic or Professional Technical program
  • You Academic/Faculty Advisor (if you have one)
  • Any other details that will help us support you!
    • This includes any staff or teams that have tried to help you thus far. Knowing who’s lent a hand helps us be efficient and thorough!

For record keeping purposes, we greatly appreciate students, alumni, and community members reaching out to us via email. Should you need it, our Evaluators can schedule phone meetings in addition to email communication.

If you need in-person services, help via Zoom, or additional support, our colleagues in the Advising Department or Enrollment Services would be glad to help!

Office Location: Lynnwood Hall, First Floor

For the privacy and security of our students, we ask that you contact our department from the verified email address(es) listed in your ctcLink account. This ensures we are following Washington State and college policies regarding sharing student information. If your email address does not match what is in ctcLink, our team will do our best to support you with non-account specific resources. We appreciate your cooperation and understanding!

Not sure which email address is on your ctcLink account? Check out the tutorials on the ctcLink for Students page for helpful information and IT support!

Note: As of August 2021, Edmonds College is phasing out use of EdMail (@edcc.edu) accounts. Using an EdMail account can cause delays or drops in email delivery. If you need a school-supported email, check out the Triton Email page.

Alumni: If you are college alumni and unable to access your ctcLink account, let us know, and we will provide a separate process to verify your identity. We will ask you to provide a scan or photograph of your photo ID.

Family: If you are a parent, spouse, or family member of a student seeking to help them with a request, please work with the student to submit the appropriate Family Educational Rights and Privacy Act (FERPA) forms to our colleagues in Enrollment Services.

Third-Parties: If you are a work counselor or third-party supporting a student, please be sure to provide a completed and signed consent form in your email.

If you are a legal professional or third-party seeking a Public Records Request, please reach out to our Public Records Officer. You can read more about the process here and find the submission form here.

If you are a third-party seeking an Education or Enrollment Verification of a student, our colleagues in Enrollment Services generate enrollment verification certificates through the National Student Clearinghouse. If you need proof of enrollment from an Edmonds College student, you can purchase one from the National Student Clearinghouse. Learn more about Enrollment Verification process.

Hours of Operation

Fall, Winter, and Spring Quarters

Monday-Friday: 8 a.m.-5 p.m.

Summer Quarter

Monday-Thursday: 8 a.m.-5 p.m.
Friday: CLOSED

Please visit the Academic Calendar for holiday and break closures.


Credential Evaluators

Name Phone Email
Rhonda Randolf 425.640.1624 rrandolf@edmonds.edu
Mackenzie King 425.640.1482 mackenzie.king@edmonds.edu
Therese McGee   therese.mcgee@edmonds.edu