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Online Learning

Student Technical Assistance

Whether you need a password reset, a quick overview of how to use discussions, or even how to download a new web browser, there's an option below to help you get started immediately. Simply choose a support option from the list below to get started.



The Student Technology Advice & Resource Team (START) is a student led resource focused on helping students understand available technology and putting that technology to its best use.

START works on a first come, first served basis. Visit our online Help Center for tutorials and guides on how to solve technical issues.

Student Accounts

Visit our Student Accounts page to learn about getting started with the following:

Student Accounts

Submit a Service Request

Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.

Call Us


(voicemail-only during remote operations)

Virtual Assistance

Live Chat in Zoom

Support Hours

Office Hours

Mon., Wed., Thu., Fri.: 8 a.m.-5 p.m.
Tue.: 8 a.m.-7 p.m.

CLOSED: Jan. 17; Feb. 21

Submit a ticket: itsupport.edmonds.edu

Phone (voicemail only): 425.640.1234

Live Video Support via Zoom

Jan. 3-7
Mon., Wed., Thu., Fri.: 8:30 a.m.-5 p.m.
Tue.: 8:30 a.m.-7 p.m.

Jan. 10-Mar. 18
Mon., Wed., Thu., Fri.: 8:30 a.m.-4 p.m.
Tue.: 8:30 a.m.-7 p.m.

Need Equipment for Online Classes?

Submit a Checkout Request