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Posted Feb. 22 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families.
We’re now live! We launched ctcLink — a new self-service portal and mobile app — to better serve our students. Activate your account now! Click here to look up your ctcLink ID.
COVID-19 updates | Spring 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Online Learning

Student Technical Assistance

Whether you need a password reset, a quick overview of how to use discussions, or even how to download a new web browser, there's an option below to help you get started immediately. Simply choose a support option from the list below to get started.

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START

The Student Technology Advice & Resource Team (START) is a student led resource focused on helping students understand available technology and putting that technology to its best use.

START works on a first come, first served basis. Visit our online Help Center for tutorials and guides on how to solve technical issues.

ctcLink

Visit our ctcLink for Students page for information on how to activate and access your ctcLink account.

Submit Service Request

Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.

Call Us

425.640.1101

(voicemail-only during remote operations)

Virtual Assistance

Live Chat in Zoom

Support Hours

Remote Support

Phone/voicemail: 425.640.1234
Monday-Friday: 9 a.m.-4 p.m.

Request Support: itsupport.edmonds.edu

Live Video Support

Monday-Friday: 9 a.m.-4 p.m.
Tuesday 6 p.m.-8 p.m.

Need Equipment for Online Classes?

Submit a Checkout Request

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Canvas Password Reset Tool

Canvas Password Reset Tool allows you reset your password for the Learning Management System and on campus PC Access.

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EdMail Password Reset Tool

EdMail Password Reset Tool allows you reset your password for the official campus email system.