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Posted Nov. 23 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families. Text us your questions at 425.243.0867.
COVID-19 updates | Winter 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Online Learning

Student Technical Assistance

Whether you need a password reset, a quick overview of how to use discussions, or even how to download a new web browser, there's an option below to help you get started immediately. Simply choose a support option from the list below to get started.

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START

The Student Technology Advice & Resource Team (START) is a student led resource focused on helping students understand available technology and putting that technology to its best use.

START works on a first come, first served basis. Visit us online to find information about drop-in services, workshops, and online tutorials.

Call Us

425.640.1101

Virtual Assistance

Live Chat in Zoom

Support Hours

Remote Support
Monday-Friday: 8 a.m.-5 p.m.
Email: start@edmail.edcc.edu

Live Chat: START
Monday, Wednesday, Thursday: 10 a.m.-2 p.m.
Tuesday: 10 a.m.-2 p.m., 5-8 p.m.
Friday: Closed

Need Equipment for Online Classes?

Submit a Checkout Request

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Canvas Password Reset Tool

Canvas Password Reset Tool allows you reset your password for the Learning Management System and on campus PC Access.

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EdMail Password Reset Tool

EdMail Password Reset Tool allows you reset your password for the official campus email system.