Problem? We Can Help!
Welcome to START
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.
START’s objective is to provide Edmonds College students friendly assistance and advice for technology used on-campus and online. This will help students succeed academically, and introduce useful tools that enable real-time collaboration with classmates.
START operates on a first come, first served basis. Visit us online 24/7, where you will find information about our online guides, video tutorials and connecting with a technician for support.
Submit Service Request
Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.
Call Us
(voicemail-only during remote operations)
Virtual Assistance
Support Hours
Remote Support
Monday-Friday: 8 a.m.-5 p.m.
Email: start@edmail.edcc.edu
Live Chat: START
Monday, Wednesday, Thursday, Friday: 9 a.m.-5 p.m.
Tuesday: 9 a.m.-8 p.m.
(Hours may vary based on quarter schedule)
Need Equipment for Online Classes?
Live Chat in Zoom
Virtual Assistance page