Problem? We Can Help!
Welcome to START
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.
START’s objective is to provide Edmonds College students friendly assistance and advice for technology used on-campus and online. This will help students succeed academically, and introduce useful tools that enable real-time collaboration with classmates.
START operates on a first come, first served basis. Visit us online 24/7, where you will find information about our online guides, video tutorials and connecting with a technician for support.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID
- Triton Email
- Canvas
- And more
Submit a Service Request
Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.
Call Us
(voicemail-only during remote operations)
Virtual Assistance
Support Hours
Remote Support
Phone (voicemail only): 425.640.1234
Monday-Friday: 8 a.m.-5 p.m.
Request Support: itsupport.edmonds.edu
Live Video Support
Mon.-Thur.: 9 a.m.-4 p.m.
Tue.: 5 p.m.-8 p.m. (No evening support 6/22/21)
Fri.: 9 a.m.-12 p.m.
(6/18/21 closed)
(Hours may vary based on quarter schedule)
Need Equipment for Online Classes?
Live Chat in Zoom
Virtual Assistance page