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Online Learning

Problem? We Can Help!

Welcome to START

The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.

START’s objective is to provide Edmonds College students friendly assistance and advice for technology used on-campus and online. This will help students succeed academically, and introduce useful tools that enable real-time collaboration with classmates.

START operates on a first come, first served basis. Visit us online 24/7, where you will find information about our online guides, video tutorials and connecting with a technician for support.

Student Accounts

Visit our Student Accounts page to learn about getting started with the following:

Student Accounts

Submit a Service Request

Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.

Call Us


(voicemail-only during remote operations)

Virtual Assistance

Live Chat in Zoom

Support Hours

Remote Support

Phone (voicemail only): 425.640.1234

Monday-Friday: 8 a.m.-5 p.m.

Request Support: itsupport.edmonds.edu

Live Video Support

Mon., Wed., Thu. 9 a.m.-4 p.m.
Tue. 9 a.m.-7 p.m.
Fri. 8:30 a.m.-12 p.m.

(Hours may vary based on quarter schedule)

Need Equipment for Online Classes?

Submit a Checkout Request

Live Chat in Zoom
Virtual Assistance page

Online 24/7 technology help for students
Informative sessions focused on campus technology opportunities