Student Technology Advice & Resource Team (START)
Problems with Technology? We Can Help!
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID and Email
- Canvas
- And more
Need Equipment for Online Classes?
Additional Resources
IT Help Center
Technology guides for students available 24/7
Support Hours
IN-PERSON TECH SUPPORT
Spring Quarter
April 21-June 20
Monday-Friday: 8 a.m.-5 p.m.
Spring Break
June 23-July 4
Monday-Friday: 8 a.m.-5 p.m.
Summer Quarter July 7-August 29
July 7-11
Monday-Thursday: 8 a.m.-7 p.m.
Friday: 8 a.m.-12 p.m. (virtual light support only)
July 14-August 29
Monday-Thursday: 8 a.m.-5:30 p.m.
Friday: 8 a.m.-12 p.m. (virtual light support only)
College Closed
June 19
July 4
Fridays: July 11-August 29
Location: Alderwood Hall 1st floor (room 110)
Submit an IT ticket
Live Video Support
March 21-July 4, 2025
Monday-Friday: 10 a.m.-12 p.m.
July 23-August 29
Monday-Thursday:10 a.m.-12 p.m.
Fridays: 8 a.m.-12 p.m.
College Closed
June 19
July 4
Fridays: July 11-August 29
Phone (voicemail only): 425.640.1234
(Hours may vary based on quarter schedule)
NOTICE - READ FIRST
- Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our I.T. agents will ask you to verify yourself once connected
- If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
- A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
- Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices