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Posted Jan. 4 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families. Text us your questions at 425.243.0867.
We’re launching ctcLink — a new self-service portal and mobile app — and we’ve adjusted our business hours because of the upgrade. Learn more: edmonds.edu/hours.
COVID-19 updates | Winter 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Online Learning

Problem? We Can Help!

Welcome to START

The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.

START’s objective is to provide Edmonds College students friendly assistance and advice for technology used on-campus and online. This will help students succeed academically, and introduce useful tools that enable real-time collaboration with classmates.

START operates on a first come, first served basis. Visit us online 24/7, where you will find information about our online guides, video tutorials and connecting with a technician for support.

Submit Service Request

Please visit itsupport.edmonds.edu to find a knowledge base article to solve your issue, or submit a ticket for further assistance.

Call Us

425.640.1101

(voicemail-only during remote operations)

Virtual Assistance

Live Chat in Zoom

Support Hours

Remote Support
Monday-Friday: 8 a.m.-5 p.m.
Email: start@edmail.edcc.edu

Live Chat: START
Monday, Wednesday, Thursday, Friday: 9 a.m.-5 p.m.
Tuesday: 9 a.m.-8 p.m.

(Hours may vary based on quarter schedule)

Need Equipment for Online Classes?

Submit a Checkout Request


Live Chat in Zoom
Virtual Assistance page

tutorialsTutorials
Online 24/7 technology help for students
workshopsWorkshops
Informative sessions focused on campus technology opportunities