Student Technology Advice & Resource Team (START)
Problems with Technology? We Can Help!
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students and staffs understand college-provided technology and learn how to put that technology to its best use.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID and Email
- Canvas
- And more
Need Equipment for Online Classes?
Additional Resources
IT Help Center
Technology guides for students available 24/7
Support Hours
In-Person Support (Alderwood Hall 110):
October 6-December 12
Mon.–Fri.: 8 a.m.-5 p.m. (Closed every Wed, 2-2:30 p.m. for employee training)
Zoom Live Video Support:
Mon.–Fri.: 10 a.m.-12 p.m.
Join Live Video Support
Submit a ticket
Phone (voicemail only): 425.640.1234
CLOSED: November 11, 27-28
(Hours may vary based on quarter schedule)
NOTICE - READ FIRST
- Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our IT agents will ask you to verify yourself once connected
- If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
- A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
- Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices