Student Technology Advice and Resource Team (START)
Problems with Technology? We Can Help!
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students and staffs understand college-provided technology and learn how to put that technology to its best use.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID and Email
- Canvas
- And more
Need Equipment for Online Classes?
Support Hours
CLOSED:- All Wednesdays from 2-2:30 p.m. for training
- May 1 & 25, June 19
- Fridays from July 3 - Sept. 11
Please arrive at least 30 minutes before closing to ensure we can provide the best service. Thank you for your understanding.
- Monday - Thursday: 8 a.m. - 5 p.m.
- Friday: 8 a.m. - 12 p.m.
April 6 - 10
- Monday & Tuesday: open until 7 p.m.
- Wednesday & Thursday: open until 6 p.m.
- Friday: open until 5 p.m.
- Monday - Friday: 10 a.m. - 12 p.m.
Submit a ticket
Phone (voicemail only): 425.640.1234
To request a virtual meeting via Zoom or Google Meet, please submit a ticket.
(Hours may vary based on quarter schedule)
NOTICE - READ FIRST
- Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our IT agents will ask you to verify yourself once connected
- If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
- A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
- Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices
Additional Resources
Technology guides for students available 24/7