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Posted Feb. 26 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families.
We’re now live! We launched ctcLink — a new self-service portal and mobile app — to better serve our students. Activate your account now! Click here to look up your ctcLink ID.
COVID-19 updates | Spring 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Woman video conferencing

Virtual Support and Assistance

Join us in our live chat lounges! Find the department you'd like to connect with below.


You will be placed into a waiting room upon entry, and a staff member will be with you as soon as possible. Audio and video will be turned off upon entry. If you’d prefer audio/video, please let the staff member know.

Please note: There will not be a staff member available to assist you outside of the hours listed below for each zoom room (live video chat).

Connect with us!
Virtual Support Hours


Information sessions weekly, check out the schedule.

Learn more about the college, programs, resources, and more.

Find out more and register

Student ctcLink Sign In and Registration Help

Mon., Wed., and Thurs.: 10 a.m.-2 p.m., and Tues.: 2-6 p.m.

connect to Student
ctcLink Help

Click on the department name
to see their support hours


Planning your classes, adding/dropping, transferring, New Student Advising (NSA) sessions, unofficial graduation check, program questions.

Operation/Front Desk hours (April 12-June 17):
Mon., Wed., Thurs.: 8 a.m.-5 p.m.
Tues.: 1-8 p.m. 
Fri.: 8 a.m.-12 p.m.

Drop-in Advising (April 12-June 17):
Mon., Wed., Thurs.: 8:30-10:30 a.m., and 2-4:30 p.m.
Tues.: 2-7:30 p.m.
Fri.: 9-11:30 a.m. 

To access the Advising's zoom room (live video chat), click the green button below.

Connect to Advising

We can help you with questions about admission, registration, transcripts, evaluations of transfer credit, graduation, and more.

April 12-June 18
Mon. 8 a.m.-5 p.m.
Tue. 8 a.m.-8 p.m.
Wed. 8 a.m.-5 p.m.
Thurs. 8 a.m.-5 p.m.
Fri. 8 a.m.-noon

CLOSED: May 7, 31

To access the Enrollment Services' zoom room (live video chat), click the green button below.

Connect to
Enrollment Services

Do you have any questions about the ELA/ESL application process? We want to help you!

Monday: 2-4 p.m.
Tuesday and Wednesday: 10 a.m.-12 p.m., 2- 4 p.m., and 5-7 p.m.
Thursday: 10 a.m.-12 p.m., 2- 4 p.m.,
Friday: 10 a.m.-12 p.m.

To access the ELA/ESL Front Desk's zoom room (live video chat), click the green button below.

Connect to ELA/ESL Front Desk

We can help you with questions about state and federal financial aid, scholarships, and other funding.

April 12-June 18
Mon.: 8 a.m.-5 p.m.
Tues.: 8 a.m.-p.m.
Wed.: 8 a.m.-5 p.m.
Thurs.: 8 a.m.-5 p.m.
Fri.: 8 a.m.-noon

Closed: May 7, 31

To access the Financial Aid's zoom room (live video chat), click the green button below.

Connect to Financial Aid

Students needing support with campus supported technology (i.e. Email, Canvas, password resets, Google Applications, ZOOM, etc.)

Mon.-Fri.: 9 a.m.-4 p.m.
Tues.: 5-8 p.m.

To access the Student Technology Advice and Resource Team's zoom room (live video chat), click the green button below.

Connect to START

We are here to help you with finding jobs and internships. Please contact Anne Penny, apenny@edcc.edu or Ronee Burchinal at ronee.burchinal@edcc.edu for personal assistance.


Are you trying to figure out what career is best for you? We're here to help you explore your options.

Thursdays: 1-2 p.m.

To access the Career Exploration's zoom room (live video chat), click the green button below.

Connect to
Career Exploration

We can help you with payments, payment plans, and questions you may have. Please call us during regular business hours or email us. We can also assist you in person by appointment only during regular business hours.

Hours: Mon., Wed., and Thurs.: 8 a.m.-5 p.m.
Tues.: 8 a.m.-8 p.m.
Fri.: Closed

Call: 425.640.1563 | Email: cashiersoffice@edcc.edu

We empower our students to become active leaders and citizens who value equity and inclusion and engage meaningfully in their communities. Connect with us during the times listed below January 4-March 18.

Wayne's Virtual Hours | Tuesday and Wednesday: 2-4 p.m.
Campus Involvement, Leadership Development, Student Government, Commencement Ceremony, Services and Activities Fee Process, Committee Work

Stewart's Virtual Hours | Monday through Thursday: 9-10 a.m.
Food Pantry, civic engagement and service learning opportunities, Green Team events and programs, AmeriCorps, Triton Student Center operations/facility concerns, Triton Game Room

Eduardo's Virtual Hours | Monday and Thursday: 12-1 p.m.
Multicultural Support Services, Successful Strategies for Completing your Degree/Program, Diversity Programs and Events, Student Activities, Student Clubs, Starting or Advising Clubs, Graphics + Marketing


In addition to these hours, we have our Tuesday Nights Drop-Ins. Come on by Tuesday Nights from 5-8 p.m. to chat with a CSEL Professional Staff! 

Connect to Center
for Student Engagement
and Leadership

Tritons, we are here for you! The Counseling and Resource Center is now able to provide services by video or phone. Our video sessions are secure and confidential and we use a HIPAA compliant platform called Doxy.me. Please call during regular business hours to access services and for further information.

Hours: Mon.,Wed., Thurs.: 8 a.m.-5 p.m.; Tues.: 8 a.m.-6 p.m.; Fri.: 8 a.m.-4 p.m.

Call us:
Email us: counseling@edcc.edu

Edmonds Career Access Program EdCAP is a program that offers FREE pathways to 4 types of credentials for eligible students: GED® High School Diploma (from the Edmonds School District) Edmonds College Certificates Edmonds College Associate's Degrees

Eligible students are:

    • Between 16-21 on September 1 at the beginning of the school year (on/before Sept. 1 each year)
    • Cannot have a high school diploma (GED®'s are OK)
    • Be Significantly Credit Deficient - or - Have a counselor recommendation stating the student is unlikely to graduate by the age of 21.

Mon.-Thurs., 10 a.m.-2 p.m. Tue., 4-8 p.m.

To access the EdCAP's zoom room (live video chat), click the green button below.

Connect to EdCAP

Chat virtually with Dr. Will Hamp, engineering faculty, about how you could benefit by starting your engineering degree at Edmonds College.

6:30-7:30 p.m. Tuesdays, April 6-June 8

To access the Engineering's zoom room (live video chat), click the green button below.

Connect to Engineering

Need to ask a question to Housing Office Staff about payments, your lease, or important dates?

Mon.-Thurs.: 9 a.m.-5 p.m.

To access the Housing and Residence Life's zoom room (live video chat), click the green button below.

Connect to Housing
and Residence Life

Call or text an RA:

Need to talk to an RA about a program, an emergency issue, locked out of your room...? RAs are on call 24-7 now. Call or text them at:

  • Rainier Place: 425.308.4665
  • Sophie Court: 425.308.0089
  • Spencer Court: 425.582.1530

I-BEST at Edmonds College helps students begin college level classes faster with additional support. We are a case management style program, with a team of advisors to help students reach their goals.

Mon.-Thurs., 10 a.m.-2 p.m., Tue. 4-8 p.m.

To access the I-BEST's zoom room (live video chat), click the green button below.

Connect to I-BEST

The Learning Support Center is the place where you can receive free tutoring services. To learn more about the online tutoring options available to you and to find our schedules to work with tutors, please check out the LSC's website.

The green button below does not take you to our tutoring rooms--it takes you to a live, text-based chat for questions about our services. To work with tutors live on Zoom, you need to go to our website.

Live Text Chat For Questions
If you have questions for us about how to use our services, you can do a Live text chat with us! We're happy to talk to you about how to use our online tutoring options and any other questions you have for us. If you have a question outside the hours listed below, you can leave a message or email us at tutoring@edcc.edu.

Hours, Monday-Friday: 9 a.m.-12 p.m. and 1-5 p.m.

To access the Learning Support Center's live text chat, click the green button below

Connect to Learning
Support Center

Want to be a Triton? We are here to help you get started! Get help with getting started, campus tours, or student recruitment and outreach.

Working Remotely 
Monday, Wednesday, Thursday, and Friday: 8 a.m.-5 p.m.
Tuesday: 9 a.m.-8 p.m.

Zoom Lounge Hours
Mon. 9 a.m.-2 p.m., Tues. 3-8 p.m., Tues. 3-8 p.m. (en Español), Wed. 10 a.m.-5 p.m., and Thurs. 1-5 p.m.

By appointment at edcc.edu/outreach Mon.-Fri.: 9 a.m.-5 p.m.


To access the Outreach and Recruitment's zoom room (live video chat), click the green button below.

Connect to
Outreach and

Take a GED® preparation class and get the knowledge and skills to test with confidence.

Gain confidence and prepare for college-level classes! Improve your reading, writing, and study skills. Learn the secrets and strategies of the most successful college students.

Are you an adult who wants to get a high school diploma? You can take classes at Edmonds College to obtain a high school diploma recognized by the state of Washington.

Mon.-Thurs., 10 a.m.-2 p.m., Tue. 4-8 p.m.

To access the Pre-College Front Desk's zoom room (live video chat), click the green button below.

Connect to Pre-College
Front Desk

Running Start is a statewide program that allows high school juniors and seniors to take college level courses without paying tuition. Students receive both high school and college credit for classes completed at the college level. Please contact runningstart@edcc.edu, for assistance.

Trying to navigate the Running Start program?
For additional information about the Running Start program and tips on how to navigate it, register to attend a Zoom session.
Register Now

Services for Students with Disabilities (SSD) provides accommodations to students managing conditions to ensure equal access to all educational experiences at Edmonds College.

To access the Services for Students with Disabilities's zoom rooms (live video chat), click the green buttons below.

Craig's Drop-in Hours
Mon. and Tue.: 3-4:30 p.m.
Thurs.: 8:30-10 a.m.
Zoom Drop-in

Explore placement options to help us place you in the right classes.

Mon.-Thurs.: 10 a.m.-2 p.m.

To access the Testing and Assessment Services' zoom room (live video chat), click the green button below.

Connect to Testing and
Assessment Services

The State Worker Retraining Program can provide job training for people who wish to gain additional training in their existing field or get started on a new career path.

ZOOM appointments available by request. Email Gina Certain at gcertain@edcc.edu.