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Posted Jan. 4 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families. Text us your questions at 425.243.0867.
We’re launching ctcLink — a new self-service portal and mobile app — and we’ve adjusted our business hours because of the upgrade. Learn more: edmonds.edu/hours.
COVID-19 updates | Winter 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Woman video conferencing

Virtual Support and Assistance

Join us in our live chat lounges! Find the department you'd like to connect with below.


You will be placed into a waiting room upon entry, and a staff member will be with you as soon as possible. Audio and video will be turned off upon entry. If you’d prefer audio/video, please let the staff member know.

Please note: There will not be a staff member available to assist you outside of the hours listed below for each zoom room (live video chat).

Connect with us!
Virtual Support Hours


Have questions about getting started? Connect with the Office of Outreach and Recruitment

Monday, Wednesday: 9 a.m.-2 p.m. | Tuesday: 9 a.m.-11 a.m. and 3 p.m.-8 p.m. | Thursday: 12 p.m.-5 p.m. | Friday: 9 a.m.-5 p.m.

Necessitas Ayuda en Español?

Estoy Aqui. Los Martes 3-8 p.m.

Connect with Us

Information sessions weekly, check out the schedule.

Learn more about the college, programs, resources, and more.

Find out more and register

Advising Front Desk

Planning your classes, adding/dropping, transferring, New Student Advising sessions, unofficial graduation check, program questions.

Front Desk Zoom line:

Working Remotely:
January 11-April 2:
Mon., Wed., and Thurs: 8 a.m.-5 p.m. 
Tues.: 1-8 p.m.

Virtual Drop-in advising Hours: 
January 11-April 2:
Mon., Wed., Thurs.: 8:30-10:30 a.m. and 2-4:30 p.m.
Tues.: 2:30-7:30 p.m.

To access the Advising's zoom room (live video chat), click the green button below.

Connect to Advising 

Enrollment Services

We can help you with questions about admission, registration, transcripts, evaluations of transfer credit, graduation, and more.

Mon., Wed., Thurs. 8 a.m.-5 p.m.
Tues. 1-8 p.m.

To access the Enrollment Services' zoom room (live video chat), click the green button below.

Connect to
Enrollment Services

Financial Aid

We can help you with questions about state and federal financial aid, scholarships, and other funding.

Jan.11-April 2:
Mon., Wed., and Thurs.: 8 a.m.-5 p.m. 
Tues.: 1-8 p.m.

To access the Financial Aid's zoom room (live video chat), click the green button below.

Connect to Financial Aid

Student Technology Advice and Resource Team (START)

Students needing support with campus supported technology (i.e. Email, Canvas, password resets, Google Applications, ZOOM, etc.)

Monday, Wednesday, Thursday: 10 a.m.-2 p.m.
Tuesday: 10 a.m.-2 p.m., 5 p.m.-8 p.m.
Fridays: Closed

To access the Student Technology Advice and Resource Team's zoom room (live video chat), click the green button below.

Connect to START

Career Action Center

We are here to help you with finding jobs and internships. Please contact Anne Penny, apenny@edcc.edu or Ronee Burchinal at ronee.burchinal@edcc.edu for personal assistance.


Career Exploration

Are you trying to figure out what career is best for you? We're here to help you explore your options.

Thursdays: 1-2 p.m.

To access the Career Exploration's zoom room (live video chat), click the green button below.

Connect to
Career Exploration

Cashiers' Office

We can help you with payments, payment plans, and questions you may have. Please call us during regular business hours or email us. We can also assist you in person by appointment only during regular business hours.

Hours: Mon., Wed., and Thurs.: 8 a.m.-5 p.m.
Tues.: 8 a.m.-8 p.m.
Fri.: Closed

Call: 425.640.1563 | Email: cashiersoffice@edcc.edu


Center for Student Engagement and Leadership

We empower our students to become active leaders and citizens who value equity and inclusion and engage meaningfully in their communities. Connect with us during the times listed below January 4-March 18.
We will have expanded hours the first week of the quarter. 

Jan. 4-8: Expanded hours: Monday through Thursday: 8am - 6:30pm and Friday 8am - 5pm  

Wayne's Virtual Hours | Tuesday and Wednesday: 2-4 p.m.
Campus Involvement, Leadership Development, Student Government, Commencement Ceremony, Services and Activities Fee Process, Committee Work

Stewart's Virtual Hours | Monday through Thursday: 9-10 a.m.
Food Pantry, civic engagement and service learning opportunities, Green Team events and programs, AmeriCorps, Triton Student Center operations/facility concerns, Triton Game Room

Eduardo's Virtual Hours | Monday and Thursday: 12-1 p.m.
Multicultural Support Services, Successful Strategies for Completing your Degree/Program, Diversity Programs and Events, Student Activities, Student Clubs, Starting or Advising Clubs, Graphics + Marketing


In addition to these hours, we have our Tuesday Nights Drop-Ins. Come on by Tuesday Nights from 5-8 p.m. to chat with a CSEL Professional Staff! 

Connect to Center
for Student Engagement
and Leadership

Counseling and Resource Center

Tritons, we are here for you! The Counseling and Resource Center is now able to provide services by video or phone. Our video sessions are secure and confidential and we use a HIPAA compliant platform called Doxy.me. Please call during regular business hours to access services and for further information.

Hours: Mon.,Wed., Thurs.: 8 a.m.-5 p.m.; Tues.: 8 a.m.-6 p.m.; Fri.: 8 a.m.-4 p.m.

Call us:
Email us: counseling@edcc.edu


Edmonds Career Access Program EdCAP is a program that offers FREE pathways to 4 types of credentials for eligible students: GED® High School Diploma (from the Edmonds School District) Edmonds College Certificates Edmonds College Associate's Degrees

Eligible students are:

    • Between 16-21 on September 1 at the beginning of the school year (on/before Sept. 1 each year)
    • Cannot have a high school diploma (GED®'s are OK)
    • Be Significantly Credit Deficient - or - Have a counselor recommendation stating the student is unlikely to graduate by the age of 21.

Mon.-Thurs., 10 a.m.-2 p.m. Tue., 4-8 p.m.

To access the EdCAP's zoom room (live video chat), click the green button below.

Connect to EdCAP


Housing and Residence Life

Need to ask a question to Housing Office Staff about payments, your lease, or important dates?

Mon.-Thurs.: 9 a.m.-5 p.m.

To access the Housing and Residence Life's zoom room (live video chat), click the green button below.

Connect to Housing and
Residence Life

Call or text an RA:

Need to talk to an RA about a program, an emergency issue, locked out of your room...? RAs are on call 24-7 now. Call or text them at:

  • Rainier Place: 425.308.4665
  • Sophie Court: 425.308.0089
  • Spencer Court: 425.582.1530


I-BEST at Edmonds College helps students begin college level classes faster with additional support. We are a case management style program, with a team of advisors to help students reach their goals.

Mon.-Thurs., 10 a.m.-2 p.m., Tue. 4-8 p.m.

To access the I-BEST's zoom room (live video chat), click the green button below.

Connect to I-BEST

Learning Support Center

The Learning Support Center is the place where you can receive free tutoring services. To learn more about the online tutoring options available to you and to find our schedules to work with tutors, please check out the LSC's website.

The Virtual Reception Desk button below does not take you to our tutoring rooms--it takes you to our office assistant who will answer questions you have about how our services work. To work with tutors live on Zoom, you need to go to our website.

Virtual Reception Desk
If you have questions for us about how to use our services, you can drop in to our Virtual Reception Desk on Zoom! We're happy to talk to you about how to use our online tutoring options, how to plan your study time and set yourself up for success this quarter, and any other questions you have for us.

Hours: Mon.-Thurs., 10-11 a.m. and 2-4 p.m.
** ATTENTION: for Tuesday, Jan. 26 only, the Virtual Reception hours will be 9:30-10:30 a.m. and 1-3 p.m. **

To access the Learning Support Center's zoom room (live video chat), click the green button below

Connect to Learning
Support Center


Pre-College Front Desk

Take a GED® preparation class and get the knowledge and skills to test with confidence.

Gain confidence and prepare for college-level classes! Improve your reading, writing, and study skills. Learn the secrets and strategies of the most successful college students.

Are you an adult who wants to get a high school diploma? You can take classes at Edmonds College to obtain a high school diploma recognized by the state of Washington.

Mon.-Thurs., 10 a.m.-2 p.m., Tue. 4-8 p.m.

To access the Pre-College Front Desk's zoom room (live video chat), click the green button below.

Connect to Pre-College
Front Desk

Running Start

Running Start is a statewide program that allows high school juniors and seniors to take college level courses without paying tuition. Students receive both high school and college credit for classes completed at the college level. Please contact runningstart@edcc.edu, for assistance.

Services for Students with Disabilities

Services for Students with Disabilities (SSD) provides accommodations to students managing conditions to ensure equal access to all educational experiences at Edmonds College.

To access the Services for Students with Disabilities's zoom rooms (live video chat), click the green buttons below.

Front Desk

Mon.-Thurs.: 10 a.m.-1 p.m.

Connect to SSD Front Desk

SSD Director Craig Kerr’s Drop-In Hours

Mon. and Tues.: 3-4:30 p.m.; Thurs. 8:30-10 a.m.

Connect to SSD Drop-In



Testing and Assessment Services

Explore placement options to help us place you in the right classes.

Mon.-Thurs.: 10 a.m.-2 p.m.

To access the Testing and Assessment Services' zoom room (live video chat), click the green button below.

Connect to Testing and
Assessment Services

Worker Retraining

The State Worker Retraining Program can provide job training for people who wish to gain additional training in their existing field or get started on a new career path.

ZOOM appointments available by request. Email Gina Certain at gcertain@edcc.edu.