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Posted Nov. 23 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families. Text us your questions at 425.243.0867.
COVID-19 updates | Winter 2021 Back to School Guide | Get ready to learn online | Center for Families and Housing are open!
Financial Aid Services

Contact Us

We are currently working remotely, but we are still here to help.

Ask Questions - Support Request System

Use the Online Support Request to:

  • Ask questions
  • Address Financial Aid concerns

You must be admitted and have a student ID number to use Support Request System

We will respond to your questions within 24 hours during the work week.  During high volume times it may take us  bit longer to respond.

Connect with us on Zoom

Mon.-Thurs. | 8 a.m.-5 p.m. (Tues. 8 a.m.-8 p.m.)

Connect to Financial Aid


Phone: 425.640.1457 (voicemail only)

We encourage you to use the zoom option above. However,  we do have a voicemail option during remote operations and we return your call within 24 hours during the work week if you need to leave a message. During high volume times it may take us a little longer to respond. 

Financial Aid Portal

Use the Student Portal to:

  • Check the status of your file
  • See if documents are missing, or if new documents are needed
  • View financial aid awards

Document Submission

The online document submission will allow you to attach documents and submit them to our office.  Our forms page has more information about this process. 

Submit Documents Online


or Fax to 425.640.1159

Write your full name and your Student Number (SID) on every page of your fax.


EdMail: You are required to use it! It is the way we communicate with you.

The college assigns all students EdMail (email) accounts within a couple of days after they register for their first class. Note: if you are a former student returning after time away from school, check with the Enrollment Services Office to confirm what email address we have on file for you. We use the address recorded in the Enrollment Services records. To gain access to your account, follow the steps at edcc.edu/edmail.