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Financial Aid Services

Contact Us

Fall Term First Week: Sept. 20-24
Mon.-Thurs. 8:30 a.m.-7 p.m.
Fri. 8:30 a.m.-5 p.m.

See our Zoom chat rooms for live chatting (different hours).

Fall Term Regular Hours: Sept. 27-Dec. 10
Mon.-Thurs. 8:30 a.m.-5 p.m.
Fri. 8:30 a.m.-12 p.m.

CLOSED: Nov. 11, 25, 26 

See our Zoom chat rooms for live chatting (different hours).

Ask Questions - Support Request System

Use the Online Support Request to:

  • Ask questions
  • Address Financial Aid concerns

Note: You must be admitted prior to Spring and use your old student ID number to use Support Request System.  For those that are new Spring quarter and just have a ctcLink ID you may not be able to access the support request.  Please visit our zoom room and we can answer your questions or submit a ticket for you. 

We will respond to your questions within 24 hours during the work week.  During high volume times it may take us  bit longer to respond.

Access Your Financial Aid in ctcLink

  • Review your Financial Aid status  (Financial Aid Tile)
  • See what to do items are on your task list to submit (Task Tile)

Document Submission

The online document submission will allow you to attach documents and submit them to our office.  Our forms page has more information about this process. 

Submit Documents Online


or Fax to 425.640.1159

Write your full name and your ctcLink ID on every page of your fax.

Phone: 425.640.1457 (voicemail only)

We encourage you to use the zoom option above. However,  we do have a voicemail option during remote operations if you need to leave a message. We will return your call within 24 hours during the work week  During high volume times it may take us a little longer to respond.