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Business Management Course Descriptions

MGMT 100: Human Relations In Organizations: CD

Credits: 5.0

Successful organizations maximize human potential to meet organizational goals and objectives. Focus on leadership, team building, interpersonal skills and applying principles of organizational behavior to today's changing and diverse workplace.

Course Level Objectives

  1. Apply interpersonal skills for effective teamwork, conflict resolution, motivation, leadership and communication.
  2. Identify strategies to improve cross-cultural relations and overcome cross-cultural communication barriers.
  3. Demonstrate systematic method for making ethical decisions.
  4. Explain barriers to communication and describe how to overcome them.
  5. Apply knowledge, awareness and/or skills to identify and analyze issues related to diversity.
  6. Describe how your personality, mental ability, and values differ from others.

MGMT 101: Introduction to E-Commerce

Credits: 5.00

Many businesses have an e-commerce function to provide product information, services and transactions to customers online; and many new business models are entirely online. This course addresses consumer behavior, user experience, revenue models, and marketing.  Students will prepare to work in or start an e-commerce business in retail and service industries.

Course Level Objectives

  1. Assess emerging and effective marketing strategies that support e-commerce business models.
  2. Articulate the fundamentals of digital product management and digital merchandising practices.
  3. Outline the structure, user experience, and design best practices for an e-commerce website.
  4. Examine the current legal and ethical issues in the interest of consumer data and privacy.
  5. Develop criteria for determining a successful e-commerce business.

MGMT 106: Retail Management

Credits: 5.0

Examine the critical role retail business plays in our economy. Learn the functions of a retail business, the terminology used and gain an understanding of the various jobs and their requirements within the industry. Emphasis is on practical application of retail concepts.

Course Level Objectives

  1. Define and analyze retail management and business terminology and concepts.
  2. Demonstrate skills critical in implementing successful retail business strategies.
  3. Evaluate current issues in retail management.
  4. Apply retail management skills in problem solving with groups/teams.

MGMT 107: Event Planning

Credits: 5.00

Overview of event planning including types of meetings and events, site location and suitability, logistics of the planning process, market and sales research, and careers in the event planning industry.

Course Level Objectives

  1. Describe and discuss the role and scope of event coordination as it is practiced in the various event genres.
  2. Conduct a thorough assessment of event needs and resources.
  3. Identify and incorporate the appropriate event elements and services to meet the goals and objectives of an event.
  4. Analyze site and space requirements to create a comprehensive event floor plan.
  5. Design an event production schedule to accommodate vendor installations within the venue.

MGMT 110: Sustainable Business Practices

Credits: 5.0

Covers business practices that measure success based on profitability, environmental sustainability, and social responsibility. Includes terminology, frameworks, and an introduction to systems thinking. Provides an overview of sustainable practices in several industries. Explores business advantages for sustainability, including financial return, social return on investment, creativity, ethics, and carbon footprinting.

Course Level Objectives

  1. Define and discuss terminology for sustainable business practices.
  2. Describe and discuss at least three frameworks for sustainability.
  3. Analyze business practices in an existing business and recommend adjustments favorable to improve sustainability.
  4. Describe the ethical and sustainability issues in global business practices.

MGMT 122: Customer Relations Management

Credits: 3.00

Customer service is essential to business success. Learn the basics of customer needs and retention and skills in problem-solving, communication, and critical thinking that enhance career opportunities and organizational success.

Course Level Objectives

  1. Discuss examples of excellence in customer service in a variety of industries.
  2. Explain how to attract and retain customers for business survival.
  3. Demonstrate a variety of strategies for effective communication, creative problem solving and decision making in customer relations.
  4. Explain how to maintain positive relationships with internal and external customers.
  5. Explain and discuss examples of appropriate business etiquette and social skills in the workplace.

MGMT 130: Principles of Marketing

Credits: 5.0

Class covers the fundamental skills marketers need to be successful in this rapidly changing, competitive environment. Students learn to analyze marketing opportunities, develop strategy, and create an integrated marketing mix, including pricing, advertising, promotions, distribution, and product development.

Course Level Objectives

  1. Define marketing and the marketing process.
  2. Analyze consumer behavior.
  3. Analyze the competitive environment.
  4. Design a customer driven marketing strategy.
  5. Create a marketing mix, including product, price, distribution, and promotion.
  6. Identify social and ethical issues and their impact on marketing decisions.

MGMT 134: Leadership

Credits: 2.00

Students strengthen personal and organizational leadership skills. Course increases understanding of and experience with decision making, problem solving, communication, and goal setting.

Course Level Objectives

  1. Assess and analyze personal leadership strengths and weaknesses.
  2. Describe how to motivate employees.
  3. Demonstrate skills and abilities for creating and managing change.
  4. Demonstrate problem solving and decision making skills in simulated situations.

MGMT 155: Special Topics in Business Management

Credits: Maximum of 5.0 possible

Topics related to current business management trends.

Course Level Objectives

  1. Identify and analyze current issues in business.

MGMT 165: MS Project

Credits: 3.00

Covers project organizing, scheduling, managing, and reporting using Microsoft Project. Generate Gantt/PERT charts, resource sheets, and calendars; manage resources, tasks, and budgeting; and customize and print reports for use in project management.

Course Level Objectives

  1. Apply project management concepts using current version MS Project.
  2. Use current MS Project to screen elements and work with different views and tables such as PERT/Gantt chart views.
  3. Create Project files and calendars, set project's start date, and format a Project file.
  4. Create, edit and modify tasks, such as creating task dependencies and constraints, adding lead-time between tasks and assigning durations and resources to tasks.
  5. Develop reports to describe status of project and resource usage.
  6. Effectively organize, schedule, manage, and report on projects.

MGMT 180: Finance-Money Management

Credits: 3.0

Learn to manage your finances. Build a budget for living expenses. Understand banking, paying taxes, and buying insurance. Learn the rules and regulations you need to know to manage credit cards and loans. Create a financial plan to invest for your future.

Course Level Objectives

  1. Build a personal budget.
  2. Formulate methods for establishing a positive credit score.
  3. Identify criteria to evaluate and select a bank.
  4. Explain the different forms of insurance.
  5. Describe the steps and costs involved in purchasing a home.
  6. Evaluate options and issues related to retirement planning.

MGMT 199: Special Projects: Business Management

Credits: 1.0 to 5.0

Individual projects in business management or related topics. By arrangement and permission of a business management faculty advisor. S/U grade only. Credit available with approval. For information contact a business management faculty advisor.

Course Level Objectives

  1. Demonstrate learning objectives determined through collaboration between the student and instructor which incorporate student interests and goals.

MGMT 214: Principles of Management

Credits: 5.0

Learn managerial skills in the areas of planning, organizational structure, leadership, and control systems. Class focuses on critical thinking and decision making. Students apply management skills through situational analysis.

Course Level Objectives

  1. Describe the roles and responsibilities of managers at different levels and in different types of organizations.
  2. Evaluate strengths, weaknesses, opportunities, and threats in various business environments.
  3. Analyze information to frame and solve business problems.

MGMT 215: Business Information Management

Credits: 5.0

Business success relies on evaluating information that is accurate and timely. This course will analyze how businesses use information technology and the issues, strategies, concepts and terminology that employees must be familiar with to manage information.

Course Level Objectives

  1. Recognize the importance of information literacy competencies in business and demonstrate the ability to find, filter, analyze, synthesize and present information.
  2. Discuss business impacts of poor data quality and identify ways to assess and improve it.
  3. Explain the role of data as a business resource and the responsibilities for managing it within an organization.
  4. Discuss issues and opportunities for business intelligence, analytics and knowledge management systems.
  5. Explain the importance of ethics, privacy, security, compliance and controls in business information management.
  6. Explore emerging trends and issues related to information management in organizations.

MGMT 220: Human Resource Management

Credits: 5.00

Course focuses on human resource management trends, strategies and practices for staffing, recruiting, staff training and development, performance appraisal, benefits and compensation and employee and labor relations. Valuable for current or future managers and supervisors.

Course Level Objectives

  1. Discuss contemporary challenges facing human resource offices.
  2. Distinguish between the strategic and the functional (traditional) approaches to human resource management.
  3. Describe the functional responsibilities of typical human resource offices.
  4. Identify key factors associated with effective job performance.
  5. Recognize group and member characteristics associated with different levels of group performance.

MGMT 230: Social Media Marketing

Credits: 5.00

Learn how social media impacts business practices and customer perceptions. Explore applications and evaluate the opportunities and risks for business units such as marketing and customer service. Construct strategies that build customer relationships and drive sales, sentiment and loyalty.

Course Level Objectives

  1. Examine established and emerging social media networks for business application. 
  2. Develop goals, strategies, and tactics for a social media program within a business. 
  3. Value and measure the effectiveness of a social media program.
  4. Explore the influence social media has in brand reputation and purchasing decisions for consumers. 

MGMT 234: Facilitation Skills

Credits: 5.00

To facilitate is to make a meeting, project, or group decision run smoothly and effectively. Practice methods that increase participation, minimize conflict, and keep groups on track to achieve shared goals. These skills are important for managers, project managers, effective team members, and assistants.

Course Level Objectives

  1. Organize and effectively facilitate meetings and focus groups using recommended structures and audience adaptation strategies appropriate to the situation.
  2. Constructively evaluate their own and others' facilitation skills.
  3. Identify and discuss conflict management tools and principles commonly used in meeting facilitation.
  4. Demonstrate consensus building tools and methods using facilitation techniques.

MGMT 235: Effective Teams

Credits: 3.0

Class will give you tools to develop a team, manage a team, and be an effective team member. You will also have an opportunity to identify and learn about removing barriers to effective teams.

Course Level Objectives

  1. Identify the features of an effective team.
  2. Identify behaviors and actions that enhance and derail team efforts.
  3. Evaluate personal skills, beliefs, and behaviors regarding team involvement and develop a work plan for improving personal and team success.
  4. Analyze human differences and similarities and practice techniques that value those differences while keeping the team on track.
  5. Guide and participate in a team consensus process for the purpose of coordinated action.

MGMT 255: Special Topics in Business Management

Credits: Maximum of 5.0 possible

Topics related to current business management trends. S/U grade option.

Course Level Objectives

  1. Identify and analyze current issues in business.

MGMT 260: Entrepreneurship and Small Business Management

Credits: 5.0

For students who want to start a business, grow an existing business, or learn to think creatively like an entrepreneur.Creating a business plan is an integral part of this class.

Course Level Objectives

  1. Identify and describe meaningful goals and objectives for a small business.
  2. Explain the advantages and disadvantages of the various forms of business ownership and of purchasing an existing business.
  3. Describe issues related to marketing small businesses.
  4. Create an introductory business plan, including a marketing plan and financial plan.
  5. Explain issues related to business ethics, legal requirements, social responsibilities, and government regulations.

MGMT 270: Project Management I: Project Scope and Requirements

Credits: 5.0

Learn the basics of working in a project team. Students create plans that identify project scope, constraints, stakeholders, and risks, then explore customer needs and requirements. Includes an introduction to scheduling. Team and communication skills strongly emphasized. Recommend placement intoENGL 99.

Course Level Objectives

  1. Describe the role of project management in a variety of contemporary organizational structures.
  2. Identify skills and attributes required to be a successful project manager.
  3. Initiate a project using concepts learned throughout the course.
  4. Create planning documents: write a scope statement, identify project constraints, determine customer requirements, and evaluate stakeholders.
  5. Demonstrate use of project management tools including charter, work breakdown structure, and action plan.
  6. Demonstrate ability to lead a project team and be a productive project team member.

MGMT 271: Project Management II: Scheduling/Controlling Proj

Credits: 5.00

Course focuses on tools to plan, monitor and control project schedules, manage resources, budgets and specifications. Students develop projects using PM tools including WBS, Gantt charts and network diagrams. Project risk will also be addressed. Recommended completion of MGMT 270.

Course Level Objectives

  1. Create a plan for a project using a WBS and an action plan format.
  2. Design a CPM network diagram for the project, and be able to update the schedule in response to changes.
  3. Demonstrate methods of monitoring a project.
  4. Control a project through problem identification, problem solving and communication with teams.
  5. Discuss methods and formulas for estimating and budgeting.

MGMT 272: PMI, PMP, and CAPM Exam Preparation Class

Credits: Maximum of 3.0 possible

Strategies to prepare for the Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) exam. Preview the PMBOK Guideconcepts and terms and learn valuable test-taking skills. Exercises and simulations are utilized to prepare for the exam and sample tests are given for practice. S/U grade only.PMI, PMP, CAPM andPMBOKare registered marks of the Project Management Institute, Inc.

Course Level Objectives

  1. Prepare a study plan for the CAPM or PMP exam.
  2. Describe the CAPM/PMP format and typical question styles.
  3. Complete the 23-hour formal project management training requirement for future professional certification with the Project Management Institute (PMI).
  4. Complete an online practice exam.

MGMT 275: Business Strategies

Credits: 5.0

This capstone course integrates skills gained from prior coursework in marketing, management, communications, mathematics, human relations, accounting, and technology. Class examines how businesses survive and thrive in a competitive marketplace. Issues include how to manage growth, achieve financial health, expand and operate globally, and use technology to improve performance. Recommended completion of 20 credits of business and management courses.

Course Level Objectives

  1. Evaluate business strengths, weaknesses, and critical issues.
  2. Describe and discuss the different ways businesses meet strategic goals.
  3. Analyze viable opportunities and potential threats in a given industry.
  4. Create and present a proposal suggesting solutions for critical issues in a given industry.
  5. Describe the ethical issues of operating in a global environment.

MGMT 299: Special Project: Business Management

Credits: 1.0 to 5.0

Individual projects in business management and related topics. By arrangement and permission of a business management department faculty advisor. S/U grade only. Credit available from the business management department.

Course Level Objectives

  1. Demonstrate learning objectives determined through collaboration between the student and instructor which incorporate student interests and goals.

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