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online support services

These Edmonds College departments can provide assistance and information regarding your online learning inquiries.

Enrollment Services

For general information regarding online degrees and certificates, or how to register for online classes, contact our Enrollment Services department.

Winter Hours: Jan. 12-Mar. 27

In-Person Hours:

  • Mon to Thurs: 8:30 am - 5 pm
  • Fri: 8:30 am - 12 pm

    CLOSED: Jan. 19, 30; Feb. 16

Phones 425.640.1000:

  • Mon-Tues: 9 am - 4 pm
  • Wed: No phones
  • Thurs: 9 am - 4 pm
  • Fri: 9 am - 12 pm

    CLOSED: Jan. 19, 30; Feb. 16

To request a virtual meeting via Zoom or Google Meet, email registration@edmonds.edu

Advising

For general information on which online courses to take and guidance for your educational roadmap, contact Advising.

Winter Hours 2025

The Campus will be closed on January 30

  • Advising Resource Center Lobby (Lynnwood Hall): 
    Booking/checking in for advising, computer assistance, registration help, general questions, referrals, resource navigation     
    • Mon. - Thurs.: 8:30 a.m.- 5 p.m.
    • Fri.: 8:30 a.m.-12 p.m.
  • Online Drop-In Advising (Zoom):
    General questions or meet with an advisor - first come, first served basis.
    • Mon., Wed., Fri.: 9 a.m.-12:30 p.m.
    • Tues. & Thurs.: 1-4:30 p.m.

  • In-person Advising Drop-ins (Lynnwood Hall)
    Receive assistance selectng or changing programs, navigating best options for placement, looking over prior coursework for academic planning, and picking classes for Fall Quarter.
    • Fri. 9 a.m.-12 p.m.

  • Appointments (In-person or virtual: See booking details for location and modality)
    Schedule an appointment with your advisor by viewing our booking page below. Appointments are available to book up to 7 days in advance. If you need to cancel or reschedule your appointment, please modify your appointment inside your confirmation email, or contact our office so that we may process this change for you.

Student Technical Support

For technical support for your online accounts including ctcLink, Triton Email, Canvas and more, contact START (Student Technology Advice and Resource Team).

CLOSED: January 30, February 16
EARLY CLOSURE: February 3 (Closed at 4:00 p.m.)

Please Note: Please arrive at least 30 minutes before closing to ensure we can provide the best service. Thank you for your understanding.

In-Person Support (Alderwood Hall 110):
January 12-March 20
Monday: 8 a.m.-5 p.m.
Tuesday: 8 a.m.-5 p.m.
Wednesday 8 a.m.-5 p.m. (Closed 2-2:30 p.m. for training)
Thursday: 8 a.m.-5 p.m.
Friday: 8 a.m.-12 p.m.


Zoom Live Video Support:
Monday–Friday: 10 a.m.-12 p.m.
Join Live Video Support

Submit a ticket

Phone (voicemail only): 425.640.1234

To request a virtual meeting via Zoom or Google Meet, please submit a ticket.
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