The campus phone system is out-of-service. Internet and email have not been impacted.

To reach the operator, please call 425.640.1459.

Edmonds College Logo

Student Technology Advice & Resource Team (START)

Problems with Technology? We Can Help!

The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.

Student Accounts

Visit our Student Accounts page to learn about getting started with the following:

Student Accounts

Need Equipment for Online Classes?

IT Equipment Requests

Additional Resources

Support Articles
Technology guides for students available 24/7

Support Hours

In-Person Office Hours

April 17 - June 16
Mon.-Thu.: 8:30 a.m.-6:00 p.m.
Fri.: 8:30 a.m.-5:00 p.m.

Closures: May 29

Location: Alderwood Hall 1st floor (room 103)

Submit a ticket: itsupport.edmonds.edu

Phone (voicemail only): 425.640.1234

Live Video Support via Zoom

Zoom Hours

Mon., Wed., Fri.: 8:30 a.m.-12 p.m.
Tue., Thurs.: 2:00-5:00 p.m.


(Hours may vary based on quarter schedule)

NOTICE - READ FIRST

  • Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our I.T. agents will ask you to verify yourself once connected
  • If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
  • A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
  • Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices
TOP