Student Technology Advice & Resource Team (START)
Problems with Technology? We Can Help!
The Student Technology Advice and Resource Team (START) is a student-led resource focused on helping students understand college-provided technology and learn how to put that technology to its best use.
Student Accounts
Visit our Student Accounts page to learn about getting started with the following:
- ctcLink
- Triton ID and Email
- Canvas
- And more
Need Equipment for Online Classes?
Additional Resources
IT Help Center
Technology guides for students available 24/7
Support Hours
September 4 - September 15
Mon.- Fri.: 8 a.m.- 5 p.m.
September 18 - September 19
Mon. & Tues.: 8 a.m.- 6:30 p.m.
September 20 - September 21
Wed. & Thurs.: 8 a.m.- 6 p.m.
September 22
Fri.: 8 a.m.- 4:30 p.m.
September 25 - September 29
Mon. - Thur.: 8 a.m.- 6 p.m
Fri. 8 a.m. - 4:30 p.m.
October 2 - December 15
Mon. - Thur.: 8 a.m.- 5:30 p.m
Fri. 8 a.m. - 4:30 p.m.
Closures:
College Closures: Sep. 4, Nov. 10, 23, 24
Location: Alderwood Hall 1st floor (room 103)
Submit a ticket: itsupport.edmonds.edu
Phone (voicemail only): 425.640.1234
September 4 - December 15
Mon.- Fri: 8:30a.m.-12 p.m.
Closures:
Sep. 4, Nov. 10, 23, 24
(Hours may vary based on quarter schedule)
NOTICE - READ FIRST
- Be ready to provide your Student or Employee Identification Number (ctcLink ID) before connecting. Our I.T. agents will ask you to verify yourself once connected
- If you have already submitted a ticket regarding your issue/request, please inform our staff immediately and provide your ticket ID
- A PC or Laptop is highly recommended (but not required) when connecting to Zoom. This will help expedite the support process
- Technicians are not authorized to control personal devices. Technicians may only control EC-provided devices