Business Information Technology Course Descriptions
BSTEC 100: Computer Keyboarding
Credits: 3.0Introduction to computer keyboarding with touch-typing speed and accuracy development. Use of aPCand internet access is required for this course. S/U grade option. Recommended computer experience and placement in AENGL 90 or ENGLP 90.
Course Level Objectives
- Demonstrate the ability to type letters, numbers, and symbol keys by touch.
- Demonstrate improved touch-typing speed and accuracy.
- Demonstrate a basic touch-typing proficiency speed of 20 words per minute (wpm) with five or fewer errors.
BSTEC 104: Medical Terminology
Credits: 3.0Study of basic word elements (prefixes, suffixes, and word roots); select terms and plural forms related to anatomy, physiology, symptoms, diagnoses, procedures, abbreviations, symbols, and eponyms; emphasis on accurate spelling, pronunciation, definition, and usage. Prerequisite(s): Placement inAENGL 93or ENGLP 93or equivalent.
Course Level Objectives
- Analyze and construct medical terms from memorized word parts (suffixes, prefixes, roots, and combining forms).
- Identify select abbreviations, symbols, and eponyms.
- Analyze, synthesize, integrate, and evaluate medical terms used in medical reports.
- Identify select diagnostic and therapeutic procedures and describe diagnoses for which they are performed.
- Demonstrate knowledge of basic anatomy and physiology and related terms.
- Spell, pronounce, define, and apply terms relevant to each lesson.
BSTEC 106: Medical Billing
Credits: 5.0Overview of health insurance terminology, plans, claims, billing forms, and payment systems; revenue cycles and reimbursement methodologies for professional services; and legal and ethical guidelines related to a medical practice. Instructor permission required if prerequisites have not been met. Prerequisite(s): BSTEC 104; BSTEC 129 orBSTEC 130.Placement inMATH 77.
Course Level Objectives
- Identify processes and form conclusions related to U.S. health insurance plans and government sponsored health benefit programs.
- Identify and evaluate employment opportunities and continuing education expectations in the medical billing field.
- Synthesize written and oral conclusions about health insurance terminology, plans, claims, forms, and payment systems.
- Identify and list the primary medical payer groups and resources.
- Evaluate and apply principles of financial reimbursement, monitoring, and reporting.
- Identify and apply medical practice legal and ethical guidelines and terminology.
- Identify health information laws, regulations, and governing bodies.
- Identify and apply concepts of confidentiality, privacy; and security policies, procedures, and monitoring.
- Access professional associations and evaluate their importance in healthcare billing.
BSTEC 107: Business English
Credits: 3.0Review parts of speech, sentence structure, subject/verb agreement, punctuation, capitalization, number usage, and language usage in professional business writing.
Course Level Objectives
- Identify sentence patterns, types, and faults.
- Identify parts of speech.
- Use plural and possessive nouns correctly.
- Use personal, possessive, and indefinite pronouns correctly.
- Use verb tenses and voices correctly and achieve subject-verb agreement.
- Use modifiers (primarily, adjectives, and adverbs) correctly.
- Use correct punctuation.
- Use correct capitalization.
BSTEC 108: Business Presentations
Credits: 3.0Introduction to oral presentation techniques used in all sectors of the business community to convey a variety of information to professional audiences. Includes guidelines for the use of PowerPoint slides as a presentation tool.
Course Level Objectives
- Analyze the targeted audience and select an appropriate delivery approach to match the audience.
- Demonstrate the ability to select appropriate resources related to specific report topics and apply the information to the various oral presentation projects.
- Identify and incorporate statistical data, graphs, maps, and charts to support oral presentations.
- Demonstrate the ability to select and use appropriate technology tools to create visual aids as support for a variety of oral presentations.
- Deliver individual and group oral presentations that are appropriate to the targeted audience.
- Demonstrate group interaction skills in a collaborative assignment.
BSTEC 109: Word Processing (Word)
Credits: 5.0Word processing functions and applications using Microsoft Word. Opportunity to earn Microsoft Office Specialist Certification included in coursework.
Course Level Objectives
- Create, format, and manage documents.
- Create bulleted lists, numbered lists, and outlines.
- Save documents in appropriate formats for different uses.
- Create custom styles for text, tables, and lists.
- Merge letters with other data sources.
- Demonstrate understanding of terms and concepts associated with word processing.
BSTEC 110: Business Communications:CD
Credits: 5.0Format emails, letters,and oral presentationsusing business style and strategy. Editing, collaboration, and diversity are emphasized, as well as written and oral communication.
Course Level Objectives
- Uselanguage that demonstrates sensitivity to and understanding of differences in a multicultural setting.
- Write clear and organizedbusiness documentsusing correct formatting andwriting principles.
- Prepare clear, concise, and audience-focusedwritten communication and presentation slidesin standard English with correct punctuation and spellingusing business-appropriate word processing formats and styles.
- Plan and professionally deliver effective oral presentations appropriate to the audience.
- Participate in, and contribute personal perspectives to, discussions involving diversity.
- Demonstrate communicationskills that positively enhance relationships in a diverse business environment.
BSTEC 112: Medical Document Processing
Credits: 2.0Techniques and skills necessary for processing medical documents in a health care facility. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 104 and BSTEC 109.
Course Level Objectives
- Demonstrate the ability to format and prepare accurately typed health record text containing numbers, symbols, and abbreviations.
- Demonstrate the ability to use reference materials to select proper punctuation needed in unfamiliar copy.
- Demonstrate the ability to accurately capitalize words from copy prepared in lowercase.
- Demonstrate the ability to accurately retype a proofed, corrected health care document.
- Demonstrate the ability to identify and apply medical terms that have two or more spellings.
BSTEC 115: Medical Law and Ethics
Credits: 3.0Introduction to legal, moral, and ethical issues in health care professions; legal terminology; federal and state legislation; privacy, security and confidentiality; release of information; HIPAA, OSHA, WISHA and CDC regulations. Recommended placement in AENGL 93 or ENGLP 93 or equivalent.
Course Level Objectives
- Explain the general process of creating, amending, and enforcing laws.
- Compare and contrast the concepts of law, ethics, and morals.
- Identify the differences between licensure, certification, and registration, and describe which medical office professions require such endorsements.
- Review the key points of the Washington State Medical Practice Act, and describe what actions could result in the loss or suspension of the license to practice medicine in Washington state.
- Explain the basic HIPAA standards in regard to patient confidentiality and the right to privacy, and state the minimum fine for breaking such standards.
- Recall and analyze strategies of medical office risk management, and explain how they can minimize negative legal action against a medical practice.
- Compare and contrast tort law, civil law, and criminal law, and give examples of each.
- Research and analyze workplace and employment laws that directly affect medical practices.
BSTEC 116: Pathophysiology/Advanced Medical Terminology
Credits: 3.0Identification of common symptoms, causes, and treatments of disease processes in the human body with relation to medical coding. Advanced body system focus includes selected prefixes, suffixes, and word roots; terms and plural forms related to anatomy, physiology, symptoms, diagnoses, procedures, abbreviations, symbols, and eponyms; and emphasis on accurate spelling, pronunciation, definition, and usage. Completion of BSTEC 104and AHE 110 or similar course isstrongly recommended.
Course Level Objectives
- Identify common disease processes with symptoms, causes, and treatments by body system.
- Relate common disease processes and diagnoses for the purpose of medical coding.
- Analyze and construct medical terms after reviewing and memorizing word elements (suffixes, prefixes, roots, and combining forms).
- Identify and apply correct usage of select abbreviations, symbols, and eponyms in medical reports.
- Analyze, synthesize, integrate, and evaluate medical terms used in medical reports.
- Identify and define standard diagnostic and therapeutic procedures related to pathology and clinical applications of each body system, and describe diagnoses for which they are performed.
- Analyze, synthesize, integrate, and evaluate anatomy and physiology terms related to each body system.
- Demonstrate proficient use of a medical dictionary.
- Demonstrate effective health care communication through correct spelling, pronunciation, definition, and application of medical terms.
BSTEC 118: Medical Coding 1- ICD-10-CM
Credits: 5.0Assignment of medical diagnosis codes using the current publication of International Classification of Diseases 10th edition, Clinical Modification (ICD-10-CM); outpatient coding related to all major body systems with emphasis on correct code sequencing and impact on reimbursement. Instructor permission required if prerequisite or concurrent enrollment requirements have not been met. Prerequisite(s): Completion of or concurrent enrollment in: AHE 110, BSTEC104,and BSTEC 153.
Course Level Objectives
- Identify and describe the purpose of the ICD-10-CM code book, reference sections, and coding methodologies.
- Identify and apply official outpatient-based ICD-10-CM coding structures, conventions, guidelines, and definitions.
- Translate clinical documentation into ICD-10-CM codes using case studies related to all body systems.
- Identify, describe, and demonstrate the correct steps of code assignment using the separate sections of ICD-10-CM.
- Identify and apply Coding Clinic for ICD-10-CM diagnosis sequencing guidelines for published American Hospital Association (AHA) diagnosis codes.
- Identify, describe, and use standard medical coding reference materials.
- Audit clinical documentation and coding accuracy and resolve discrepancies between coded data and supporting documentation.
- Identify and apply health information confidentiality and privacy policies and procedures.
- Describe and discuss the use and application of automated coding software systems.
- Identify and evaluate the importance of industry-specific professional associations and associated medical coding certifications.
BSTEC 120: Ten Key with Math Applications
Credits: 5.0Apply electronic ten key calculator functions to solve business math problems. Operate a computer ten key keypad by touch for speed and accuracy. S/U grade option. Prerequisite(s): Minimum placement into AENGL 093 or ENGLP 093and MATH 077.
Course Level Objectives
- Solve business application problems using the constant, continuous, accumulative, and mixed operations functions of the ten-key calculator.
- Solve equations for percentage, rate, and base in word problems.
- Calculate percents of increase/decrease, trade discounts, markdown, markup, payroll, and simple interest.
- Apply the quantitative ten-key calculator functions of addition, subtraction, multiplication, and division. Estimate answers and round answers to different place value positions.
- Convert fractions to decimals and decimals to fractions; convert decimals to percents and percents to decimals.
- Perform timings at a minimum speed of 9,000 strokes per hour with 97 percent accuracy for designated intervals using the computer ten-key, while using correct keystroking technique.
BSTEC 127: Ten-Key Skill Building
Credits: 2.0Improve speed and accuracy using the computer ten-key pad. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.
Course Level Objectives
- Demonstrate an increased speed of at least 3,000 strokes per hour with accuracy of 97 percent or above.
- Demonstrate ability to enter numeric data by touch.
- Demonstrate ability to enter data from documents at 97 percent accuracy.
BSTEC 129: PC Basics
Credits: 3.0For the computer beginner. Basic word processing, spreadsheet, and computer concepts. No previous computer experience required. S/U grade option.
Course Level Objectives
- Demonstrate basic file management skills using Windows operating system.
- Create, format, and edit basic word processing documents.
- Enter information and basic formulas to a spreadsheet.
- Connect to the Internet and perform a simple information search.
- Identify and define basic computer hardware and software terms.
- Send and receive email.
BSTEC 130: Computer Fundamentals
Credits: 5.0Introduction to computer concepts, applications, HTML, and the Internet using Windows and Microsoft Office including Word, Access, Excel, and PowerPoint. S/U grade option.
Course Level Objectives
- Recognize and identify basic concepts and terminology of introductory-level business computing technology.
- Describe the various components within information systems and identify their functions.
- Demonstrate entry-level proficiency in using microcomputer applications including spreadsheets, database, word processing,and presentation software.
- Observe, analyze, synthesize, apply, and evaluate information related to computer technology.
BSTEC 134: Microsoft OneNote
Credits: 2.0Fundamentals ofMicrosoft OneNote. Create, organize, format, and share OneNote notebooks. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.
Course Level Objectives
- Apply program features to properly create and manage notebooks.
- Demonstrate ability to follow step-by-step instructions to format and add multimedia content to notebooks.
- Demonstrate ability to access resources and services to apply additional features in the program.
BSTEC 138: Travel Management
Credits: 1.0An overview of travel planning for business professionals, including airline, hotel, transportation, and preferred supplier reservations. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.
Course Level Objectives
- Demonstrate, by completion of scenarios and quizzes, the ability to create and manage airline, hotel, and transportation reservations for the business professional.
- Demonstrate, by completion of quizzes, the ability to work with preferred suppliers and contracted vendors.
BSTEC 153: Pharmacology
Credits: 2.0Emphasizes clinical applications of pharmacology in treatment of disease. Includes drug classifications, dosages, and effects; administration routes, methods, and documentation; terminology and prescription abbreviations; measurements and dosage; and reference books. Recommended completion or concurrent enrollment in BSTEC 104.
Course Level Objectives
- Define basic pharmacology terminology.
- Analyze the connection of pharmacology terminology and the job of medical office worker.
- Differentiate among the three main drug forms and routes of entry, and provide the strength and weakness of each form and route.
- Recognize and write basic prescription abbreviations, chart notes, and punctuation rules in documenting prescriptions.
- Compare the five types of general pain relievers, and explain how they different in administration, effectiveness, and potential addiction characteristics.
- Identify the rolemajor drug regulating agencies and organizations play incurrent technology, regulations, medication changes, and enforcement issues
BSTEC 155: Special Topics: Business Information Tech
Credits: Maximum of 5.0 possibleSeminars and classes of current interest in Business Information Technology. S/U grade option.
Course Level Objectives
- Demonstrate proficiency in skills and knowledge in the area/topic of business content selected by the instructor. The business area/topic varies and is assessed and supervised by an instructor.
BSTEC 198: Individual Project in Business Information Tech
Credits: Maximum of 5.0 possibleSpecial courses and topics may be designed for students' individual programs in Business Information Technology. S/U grade only. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): Lab instructor permission.
Course Level Objectives
- Demonstrate proficiency in skills/knowledge of the business topic selected by the instructor. The area/topic varies and is assessed and supervised by an instructor.
BSTEC 199: Special Projects: Business Information Tech
Credits: 1.0 to 5.0Individual projects in Business Information Technology and related topics by arrangement and permission of the instructor. S/U grade option. Note: Credit available with approval.
Course Level Objectives
- Demonstrate proficiency in skills/knowledge of the business topic selected by the instructor. The area/topic varies and is assessed and supervised by an instructor.
BSTEC 200: Keyboard Skill Building
Credits: 3.0Intensive accuracy and speed building to improve keyboarding skill. S/U grade option.Previous keyboarding experience and placement into AENGL 93 or ENGLP 93 recommended.
Course Level Objectives
- Demonstrate increased touch-typingspeed and accuracy.
- Demonstrate proper typing techniques and ergonomic body positioning through self-evaluaion and improvement.
BSTEC 206: Electronic Health Records
Credits: 5.0Introduction to the electronic health record in various health care settings; structure, content, uses, and basic processing procedures for health records in acute and ambulatory care settings with emphasis on electronic health records (EHR) and practice management applications. Instructor permission is required if prerequisites have not been met. Prerequisite(s): BSTEC 104; BSTEC 129 or BSTEC 130 or CIS 100.
Course Level Objectives
- Identify various types of health care delivery systems, settings, providers, and allied health professionals in the United States.
- Differentiate between licensure, certification, and accreditation.
- Identify the functions of the Health Information Management (HIM) Department within the health care facility.
- Describe the role of health records in medical coding and billing.
- Identify and evaluate health record data sources and collection tools.
- Identify and describe the content, structure, use, storage, retrieval, and destruction of health information.
- Identify, define, and apply health data vocabulary.
- Describe the importance of data quality, integrity, monitoring, and compliance reporting.
- Identify and define terms and functions of the master patient index (MPI) and the patient registry.
- Identify regulatory guidelines, including confidentiality and release of information (ROI).
- Describe the evolution of the electronic health record (EHR) and the personal health record (PHR).
- Abstract data from collection tools and accurately enter it into EHR and practice management software.
- Demonstrate the ability to use the practice management software to create and edit correspondence, reporting forms, and appointments.
BSTEC 207: Certification Exams
Credits: 1.0
Course Level Objectives
- Apply knowledge of software and/or operating systems on industry certification exams.
BSTEC 209: Desktop Publishing
Credits: 1.0 to 3.0Fundamentals of desktop publishing using Microsoft Publisher. Prior keyboarding and word processing recommended. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 130 or equivalent.
Course Level Objectives
- Demonstrate the fundamentals of desktop publishing including layout, graphics, manipulation, text editing, and printing.
- Define terminology basic to desktop publishing and printing.
- Demonstrate the basics of typography: typefaces, units of measurement, letter spacing, and concepts of readability and legibility.
- Demonstrate an ability to generate visual and typographical ideas to solve specific communications problems.
BSTEC 210: Microsoft Outlook
Credits: 2.0Fundamentals of Microsoft Outlook. Opportunity to earn Microsoft Office Specialist Certification in Outlook.Registration permitted first seven weeks (six in summer) as space is available.
Course Level Objectives
- Apply program features to properly configure Outlook and manage emails.
- Demonstrate the ability to create and edit contacts, manage tasks, and manage calendars.
BSTEC 211: PowerPoint Projects
Credits: 5.0Introduction to essentials of presentation software using Microsoft PowerPoint. Opportunity to earn Microsoft Office Specialist Certification included in coursework.
Course Level Objectives
- Demonstrate the ability to recognize suitable applications for Microsoft PowerPoint for Windows.
- Demonstrate the knowledge of the proper method to build a presentation.
- Demonstrate the ability to use basic presentation principles.
- Demonstrate the ability to design and create an original presentation.
BSTEC 213: Advanced Word Projects
Credits: 5.0Comprehensive study of the advanced functions of Microsoft Word. Microsoft WordExpert Certification Exam available.Previous Word experience required.
Course Level Objectives
- Perform intermediate and advanced functions of the Word 2016 program.
- Create a variety of documents using Word 2016.
- Demonstrate, through examinations, knowledge of Word 2016 procedures for developing professional documents.
BSTEC 218: Medical Coding 2 - CPT
Credits: 5.0Current Procedural Terminology (CPT) and HCPCS code assignment for procedure and evaluation and management (E/M) codes; current coding regulations, established guidelines, and validation of coding accuracy using clinical health data are emphasized. Instructor permission is required if prerequisite has not been met. Prerequisite(s): BSTEC 118.
Course Level Objectives
- Identify, use, and maintain electronic applications and work processes to support clinical classification and coding.
- Identify, analyze, and apply current coding regulations and established guidelines in code assignment.
- Analyze and select procedure codes using CPT/HCPCS codes.
- Analyze and select E/M codes for physician services using CPT E/M codes.
- Analyze and select procedure codes for physician services using CPT codes.
- Analyze and select HCPCS and CPT modifiers for physician services.
- Validate coding accuracy using clinical documentation found in the health record.
- Resolve discrepancies between coded data and supporting documentation.
BSTEC 222: Database (Access)
Credits: 5.0Basic database functions using Microsoft Access. Recommended prerequisite of BSTEC 130. Opportunity to earn Microsoft Office Specialist Certification included in coursework.
Course Level Objectives
- Create and copy databases and work with database objects.
- Demonstrate understanding of terms and concepts associated with a relational database.
- Plan, create, manipulate, and modify tables, forms, queries, and reports.
- Create and describe relationships; define referential integrity.
BSTEC 224: Spreadsheet (Excel)
Credits: 5.0Basic and intermediate spreadsheet functions using Microsoft Excel. Recommended prerequisite ofBSTEC 130 or equivalent.Opportunity to earn Microsoft Office Specialist Certification included in coursework.
Course Level Objectives
- Create and format worksheets.
- Create and format charts and tables.
- Perform basic and intermediate functions using current Microsoft Excel program.
- Use Excel formulas and functions to calculate and analyze data.
- Demonstrate understanding of terms and concepts associated with spreadsheet software.
BSTEC 225: Advanced Excel Projects
Credits: 5.0Comprehensive study of the advanced functions of Microsoft Excel. Recommended prerequisites ofBSTEC 224or equivalent; and BUS 130 or ACCT 101 or equivalent. Microsoft Excel Expert Certification Exam available.
Course Level Objectives
- Apply fundamental excel skills and tools in problem solving and creating spreadsheets.
- Solve problems with statistical analysis tools.
- Apply financial and database functions.
- Retrieve and consolidate data for computation, analysis, and reference.
- Organize data for effective analysis.
- Use data tables and Excel scenarios for what-if analysis.
- Enhance decision making with solver.
BSTEC 228: Medical Coding 3: Adv Coding With Practicum
Credits: 5.0Advanced ICD-10-CM, CPT, and HCPCS medical coding practice for outpatient health care settings. Application of previous medical coding knowledge in a variety of clinical health records coding scenarios to improve coding accuracy, speed, and proficiency. Prepares students for AAPC CPC and AHIMA CCS-P coding certification exams. Instructor permission is required if prerequisites have not been met. Prerequisite(s): BSTEC 118 and BSTEC 218 and completion of, or concurrent enrollment in, BSTEC 106 and BSTEC 206.
Course Level Objectives
- Explain the purpose, use, and relationships of CPT, ICD-10-CM, and HCPCS code books and coding methodologies in the medical billing and coding process.
- Evaluate health record documentation from a variety of healthcare setting scenarios.
- Navigate coding books to identify and assign outpatient ICD-10-CM diagnosis codes, CPT service and procedure codes, HCPCS supply and DME codes, and modifier codes.
- Analyze, and apply current coding conventions and guidelines in code assignment.
- Audit clinical documentation and coding accuracy to resolve discrepancies between coded data and supporting documentation, identify potential reimbursement denials, educate clinicians on documentation requirements, and resolve denials.
- Practice using automated coding software to assign medical codes.
- Apply ethical and legal principles of health data collection and management.
- Identify and describe employment opportunities and application processes for medical billing and coding professionals.
- Identify and describe the AHIMA and AAPC professional outpatient coding certification options, processes and fees.
BSTEC 243: Advanced Microsoft Office Projects
Credits: 5.0Advanced course for students familiar with Microsoft Office programs. Create and integrate Word, Excel, Access, and PowerPoint documents to build a professional portfolio. Recommended prerequisitesof BSTEC 109 and BSTEC 224 or equivalent.
Course Level Objectives
- Demonstrate proficiency in advanced skills to correctly create, edit, or revise documents as instructed.
- Create written communication that is clear, concise, accurate, legible, and readable, with correct punctuation and spelling, using current document processing formats and styles as appropriate to the targeted document.
- Develop and apply a problem-solving process appropriate for the high-performance office workplace.
- Create, organize, and submit a portfolio to demonstrate attainment of advanced skills in using the features of the Microsoft Office Suite.
BSTEC 245: Advanced Business Communications
Credits: 5.0Introduction to written methods of technical communication used in the business community. Covers writing policies, procedures, formal report proposals, and process descriptions. Prerequisite(s): BSTEC 110 and BSTEC 130 or CIS 100. BSTEC 100 is strongly recommended.
Course Level Objectives
- Identify the appropriate document choice and delivery medium for the targeted audience.
- Create written communication that is clear, concise, accurate, legible, and readable with correct punctuation and spelling, using current word processing formats and styles as appropriate to the targeted document.
- Select appropriate resources related to specific technical communication topics and apply the information to technical communication projects.
- Demonstrate skills using any combination of some or all of the following technology tools: Microsoft Word, PowerPoint, and Excel; desktop publishing; video; and Web creation to design and produce technical communication documents.
- Access and effectively utilize research tools available in the college library to complete course assignments and projects.
BSTEC 255: Special Topics: Business Information Tech
Credits: Maximum of 5.0 possibleSeminars and classes of current interest in Business Information Technology. S/U grade option.
Course Level Objectives
- Demonstrate proficiency in skills, knowledge of the business area/topic selected by the instructor. The area/topic varies and is assessed and supervised by that instructor.
BSTEC 260: Supervision and Management Skills:CD
Credits: 5.0Introduction to office and employee management. Topics include supervision and communication skills that are necessary to work in a diverse office environment.
Course Level Objectives
- Identify and analyze characteristics of leadership that should be displayed by an office manager.
- Define problems and implement the problem-solving process for office manager.
- Identify, practice, and assess skills which facilitate effective interaction and mutual understanding among three or more people for the purpose of working on a task, participating in a class discussion, or making a group presentation.
- Define administrative managers' responsibilities in preparing their staff and their office to participate in a globally diverse work environment.
- Identify and analyze office and employee management problems and options, select and implement appropriate solutions, and evaluate outcomes.
- Demonstrate knowledge, understanding, and appreciation of culture and its influence on individuals and groups in the workplace. Recognize, analyze, and evaluate multicultural perspectives and issues related to office supervision.
BSTEC 291: BSTEC Internship
Credits: Maximum of 4.0 possiblePractical experience working in a medical/health administrative/billing role or as an administrative professional in an office setting. Students will develop learning objectives that relate to academic program and career goals. S/U grade only. Permit code required. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): Completion of a minimum of 15 credits related to area of study.
Course Level Objectives
- Identify, discuss, and write specific learning objectives and develop a career and educational plan.
- Evaluate self and create options to achieve greater success in the experiential learning environment.
- Develop positive work habits and skills in interpersonal relations while interning at the internship site.
- Develop understanding of workplace issues: employer expectations, professional and ethical attitudes, understanding of work environment; job descriptions and performance objectives; interpersonal work skills, work site leadership, group interaction, conflict management, and workplace cultural diversity.
- Gain and/or improve job specific technical skills and soft skills.
BSTEC 294: Career Management
Credits: 3.0Assess employment skills, develop a resume and letters of application, videotape employment interviews, and practice job search strategies. Includes development of a portfolio.
Course Level Objectives
- Practice and evaluate interview techniques.
- Compose and format career search documents, to include resumes, cover letters, thank you letters, and follow-up letters.
- Identify and evaluate opportunities for employment success, given knowledge of workforce trends.
BSTEC 299: Special Projects: Business Information Tech
Credits: 1.0 to 5.0Individual projects in Business Information Technology and related topics by arrangement and permission of the instructor. Note: Credit available with approval.
Course Level Objectives
- Demonstrate objectives determined by the instructor.