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online support services

These Edmonds College departments can provide assistance and information regarding your online learning inquiries.

Enrollment Services

For general information regarding online degrees and certificates, or how to register for online classes, contact our Enrollment Services department.

Spring Hours: Apr. 13-July 3

In-Person Hours:

  • Mon to Thurs: 8:30 am - 5 pm
  • Fri: 8:30 am - 12 pm

    CLOSED: May 1, 25; June 19; July 3

Phones 425.640.1000:

  • Mon-Tues: 9 am - 4 pm
  • Wed: No phones
  • Thurs: 9 am - 4 pm
  • Fri: 9 am - 12 pm

    CLOSED: May 1, 25; June 19; July 3

To request a virtual meeting via Zoom or Google Meet, email registration@edmonds.edu

Advising

For general information on which online courses to take and guidance for your educational roadmap, contact Advising.

Spring Quarter Hours

Please note that all student services will be closed on May 1, 25, and June 19.
  • Advising Resource Center Lobby (Lynnwood Hall): 
    Booking/checking in for advising, computer assistance, registration help, general questions, referrals, resource navigation     
    • Mon. - Thurs.: 8:30 a.m. - 5 p.m.
    • Fri.: 8:30 a.m. - 12 p.m.
  • Online Drop-In Advising (Zoom):
    General questions or meet directly with an advisor - first come, first served basis.
    • Mon., Wed., Fri.: 9 a.m. - 12:30 p.m.
    • Tues. & Thurs.: 1 p.m. - 4:30 p.m.

  • In-person Drop-in Advising (Lynnwood Hall)
    Receive direct assistance from advisor - first come, first served basis. Topics may include: selecting or changing programs, navigating best options for placement, looking over prior coursework for academic planning, picking classes for next quarter, and more.
    • Fri.: 9 a.m. - 12 p.m. (PLEASE NOTE: In-Person Drop-ins Unavailable on 4/24, Zoom Drop-Ins Open)
  • Appointments (In-person or virtual: See booking details for location and modality)
    Schedule an appointment with your advisor by viewing our booking page below. Appointments are available to book 7-14 days in advance. If you need to cancel or reschedule your appointment, please modify your appointment or contact our office so that we may process this change for you.

Student Technical Support

For technical support for your online accounts including ctcLink, Triton Email, Canvas and more, contact START (Student Technology Advice and Resource Team).

CLOSED:
  • All Wednesdays from 2-2:30 p.m. for training
  • May 1 & 25, June 19
In-Person Support (Alderwood Hall 110):
Please arrive at least 30 minutes before closing to ensure we can provide the best service. Thank you for your understanding.
  • Monday - Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 12 p.m.
Zoom Live Video Support:
  • Monday - Friday: 10 a.m. - 12 p.m.
Join Live Video Support

Submit a ticket

Phone (voicemail only): 425.640.1234

To request a virtual meeting via Zoom or Google Meet, please submit a ticket.
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