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online support services

These Edmonds College departments can provide assistance and information regarding your online learning inquiries.

Enrollment Services

For general information regarding online degrees and certificates, or how to register for online classes, contact our Enrollment Services department.

Summer Hours: June 29-Sept. 7

In-Person Hours:

  • Mon to Thurs: 8:30 am - 5 pm
  • Fri: CLOSED

    CLOSED: Sept. 7

Phones 425.640.1000:

  • Mon-Tues: 9 am - 4 pm
  • Wed: No phones*
  • Thurs: 9 am - 4 pm
  • Fri: CLOSED

    CLOSED: Sept. 7
    *NOTE: Phones will be open 9 am - 4 pm on Wed. July 8 for the 1st week of summer.

To request a virtual meeting via Zoom or Google Meet, email registration@edmonds.edu

Advising

For general information on which online courses to take and guidance for your educational roadmap, contact Advising.

Please note that all student services will be closed on the following Fridays:
July 3, 10, 17, 24, 31, August 7, 14, 21, 28 and September 4.


Summer Hours (July 6 -September 3)

  • Advising Resource Center Lobby (Lynnwood Hall): 
    Booking/checking in for advising, computer assistance, registration help, general questions, referrals, resource navigation     
    • Mon. - Thurs.: 8:30 a.m. - 5 p.m.
  • Drop-in Hours (In-Person & Virtual Options)
    General questions or meet directly with an advisor - first come, first served basis.
    • Mon. & Wed. 10 a.m. - 1:00 p.m.
    • Tues. & Thurs.: 12:30 p.m. - 3:30 p.m.
Virtual:
ONLINE DROP-INS (ZOOM)
In-Person:
Check in at the Advising Resource Center on the first floor of Lynnwood Hall.

  • Appointments (In-person or virtual: See booking details for location and modality)
    Schedule an appointment with your advisor by viewing our booking page below. Appointments are available to book 7-14 days in advance. If you need to cancel or reschedule your appointment, please modify your appointment or contact our office so that we may process this change for you.

Student Technical Support

For technical support for your online accounts including ctcLink, Triton Email, Canvas and more, contact START (Student Technology Advice and Resource Team).

Summer 2026 Hours

CLOSED:
  • Fridays from July 10 - Sept. 4.
  • Wednesdays from 2 p.m. to 2:30 p.m. for training.
In-Person Support (Alderwood Hall 110):
Please arrive at least 30 minutes before closing to ensure we can provide the best service. Thank you for your understanding.
  • Monday - Thursday: 8 a.m. - 5 p.m.
Extended hours for start of term:
  • Monday, July 6 & Tuesday, July 7: open until 6 p.m.
Zoom Live Video Support:
  • Monday - Thursday: 10 a.m. - 12 p.m.
Join Live Video Support

Submit a ticket

Phone (voicemail only): 425.640.1234

To request a virtual meeting via Zoom or Google Meet, please submit a ticket.
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