Contact Credentials Evaluation
Do you need to speak with someone about the graduation process, transfer credit, or
our other services? We're happy to help. Check out the information below to ensure
a quick and thorough reply.
By Email
- Make sure you send your email from the verified email address listed in your ctcLink account!
- If you are a third party supporting the student (such as a parent), make sure you have completed the FERPA Release of Records process with Enrollment Services.
- Email our whole team at credentials@edmonds.edu
-
Important: Please include this team email address on all emails, even when working with a specific team member. This prevents communication delays if a team member is out of the office.
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- Use a descriptive Subject Title, such as:
- Transfer Credit Evaluation for Biology DTA
- International Transcript Report - Received?
- Winter 20## Graduation Status Check-in
- Google Graduation Form Submission Error
- Include the following information in the body of your email:
- ctcLink ID#
- Name as listed in ctcLink
- Your Academic or Professional Technical program (e.g., Business DTA, Paralegal ATA, AHE Phlebotomy Certificate, etc.)
- You Academic/Faculty Advisor (if you have one)
- Any other details that will help us support you
- This includes any staff or teams that have tried to help you thus far. Knowing who’s lent a hand helps us be efficient and thorough.
- Await our reply!
- We do our best to reply to emails promptly, typically within 1 to 3 business days. Certain situations may require more time, and we will do our best to alert you in those instances. Please be mindful that sending multiple messages to us in rapid succession may cause delays in serving you and other students.
Other Contact Methods
To maintain clear records, we ask everyone to reach out to us by email. If you need to work with us over the phone, we will schedule a phone meeting in addition to our emails.
If you need in-person help, help through Zoom, or additional support, our Academic Advising Department or Enrollment Services would be happy to help!
Hours of Operation
Fall, Winter, and Spring Quarters
Monday-Friday: 8 a.m.-5 p.m.
Summer Quarter
Monday-Thursday: 8 a.m.-5 p.m.
Friday: CLOSED
Please visit the Academic Calendar for holiday and break closures.
Credential Evaluation Team
| Name | Role |
|---|---|
| Christina Russ | Dean Of Enrollment & Student Services/Registrar |
| Mackenzie King | Credentials Evaluator |
| Lauren Prasanna | Credentials Evaluator |
| Therese Morris-McGee | Credentials Evaluation Program Specialist |